Question 1

Q: Are your staff vetted?

Accepted Answer

A: Yes! All our staff are well trained, have DBS certificates and are insured for public liability. We are a family run business so try to keep to friends and family when possible.

Question 2

Q: What services do you provide?

Accepted Answer

A:We provide domestic house cleaning, end of tenancy cleaning, holiday let cleaning, office cleaning, school cleaning and other exterior cleaning services like gutter and window cleaning.

Question 3

Q:How much do you charge?

Accepted Answer

Our prices depend on the type of cleaning and what's involved, including location. Each property is different and each client has different requirements and some may like to use our add-on services like oven and window cleaning. There are no hidden fees and we don't tie you in to complicated contracts. The price includes our cleaning chemicals and equipment. The price is made by visiting you to discuss all your requirement, evaluate what needs doing and tailor the service to you. Then once you are happy with the price we can proceed. The price will be agreed on before we start so you will know exactly what your paying before we start.

Example estimate: A one bedroom house regular clean could be around £50 or £60 per clean for 2.5 hours cleaning.

Example estimate: A one bedroom Holiday let clean could be around £100 or £125 per clean for 2.5 hours cleaning.

Question 4

Q:What other cleaning services do you provide?

Accepted Answer

A:Upon request we can provide oven cleaning, carpet cleaning, gutter cleaning, window cleaning. This can be an add-on service to your regular house cleans or a stand alone service.

Question 5

Q:How do I cancel the service?

Accepted Answer

A:You can cancel before the work is carried out, 24 hours before we start preferably.

Question 6

Q:How long does it take?

Accepted Answer

A:Typically cleaning a home can take between 2 and 4 hours but it depends on the size of the property and what needs doing, all is discussed and agreed upon before starting.

Question 7

Q: Do you provide equipment and chemicals?

Accepted Answer

A: Yes generally we provide everything needed to start work, this way we know we are using the correct products for the job. If you wish to provide this we can discuss it before we start.

Question 8

Do I need to be home?

Accepted Answer

You don't need to be but you can choose to if you want. Some clients prefer to be out while the cleaning is taking place. For holiday rental cleaning we can be key holders to make access when ever needed. Your property will be left safe and secure.